Privacy Policy

1. Introduction

Al Hanoot for General Trading CO.L.L ("we," "us," or "our"), operating under the brand name Harrir, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, and shipping address
• Payment Information: Credit card details and billing address (processed securely through our payment providers)
• Order Information: Products purchased, order history, and preferences
• Communication Data: Messages sent through our contact forms or customer support

3. How We Use Your Information

We use the collected information for the following purposes:

• Processing and fulfilling your orders
• Communicating with you about your orders and account
• Providing customer support and responding to inquiries
• Sending promotional emails and newsletters (with your consent)
• Improving our website, products, and services
• Preventing fraud and ensuring security
• Complying with legal obligations under Iraqi law

4. Information Sharing

We do not sell, trade, or rent your personal information. We may share your information with:

• Service Providers: Third-party companies that help us operate our business (payment processors, shipping carriers)
• Legal Requirements: When required by Iraqi law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

Our website uses cookies and similar tracking technologies to:

• Remember your preferences and settings
• Understand how you use our website
• Improve your browsing experience
• Analyze website traffic and performance

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data we hold
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications at any time

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by Iraqi law. Order records are kept for accounting and legal compliance purposes.

9. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Transfers

Your information may be transferred to and processed in countries other than Iraq where our service providers operate. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Al Hanoot for General Trading CO.L.L Baghdad / Al-Suaikh / M 316 / Z 5 / D 59, Iraq Email: support@harrir.com

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.